From Packet: HOPPER
Message # 35159                                  Area :   6  I-Hardware
From : Peter Perchansky                          10-22-91  17:47
To   : Casey Payne              
Subj : MAIL-ORDER COMPANIES     
------------------------------------------------------------------------------
                       Tue  10-22-1991

Hi Casey:

CP|What does everyone think about Mail-Order companies?
  |====================================================================|

     Love them in general.

CP|What kind of questions should be asked when ordering from them?
  |====================================================================|

Technical:
     * Manufacturer and date of the BIOS used in the machine (in your
          case it is guaranteed to be AMD).
     * Amount of RAM installed.
     * Speed of RAM installed.
     * Maximum installable RAM.
     * Amount and type of CACHE (if any)
     * Speed of CACHE (if installed)
     * Maximum CACHE size (if installed)
     * Slot for coprocessor?
     * Manufacturer of the floppy drives, hard drives, monitor
     * Type of floppy drives, hard drives, monitor
     * Manufacturer of the hard drive/floppy drive controller
     * Hard drive seek time
     * Hard drive transfer rate
     * Video card memory installed
     * Video card memory max
     * Number of parralell & serial ports
     * Number and type of expansion slots on the motherboard
     * Number and type of free (not in use) expansion slots
     * Rating of power supply
     * UL approved?
     * FCC rating (B is required for household use)
     (hopefully I did not miss any)

Company Orientated:
     * Warranty on each piece of equipement (computer, monitor,
          modem, printer, etc.)
     * Money-back guarantee
     * Return proceedures
     * Restocking free?
     * When they charge your credit card (time of order or time of
          shipment)
       (Get the above in writing before buying)
     * Type of tech support available
     * Cost (if any) of the tech support
     * Service after the sale (how is it handled)
     * On-site serve?

You may want to give Ares Microdevelopment a call, Casey.  They rate
hgihly on quality and service (2-year warranty, 60-day money-back
guarantee).  Their number is 800-322-3200.

                    < Peter M. Perchansky >
---
 þ SLMR 2.0 #1427 þ 2 Corinthians 5:7
 þ QNet 2.04: ILink þ The File Cabinet þ Wyomissing, PA þ 215 678-9334
                                       

******************************************************************************